Careers


Thank you for your interest in a career at Insight! If you're as serious about creating great outcomes for our clients as we are, and doing it in a dynamic, energetic and highly collaborative work environment, fill out the form below.

Current Openings:

Senior Design Researcher

Senior Researcher 

Insight offers a dynamic, energetic and highly collaborative environment. Our work is predominantly in healthcare, including medical device development, pharmaceutical delivery, and consumer health. Our researchers push to provide our clients with understanding and direction that lead to meaningful and actionable opportunities. We are part of a multi-disciplinary team involved in the design process, from helping define the strategic direction to prototyping and development.

Responsibilities:

  • Develop and apply effective ways of collecting, analyzing, and synthesizing data to uncover and characterize new opportunities and product offerings
  • Lead research programs to understand user/ stakeholder needs, goals, expectations, motivations, and experiences
  • Deconstruct complex, scientific processes (surgical workflows, laboratory sciences, diagnostics, etc.)
  • Lead iterative research touchpoints to evaluate concept value, utility, and usability
  • Work closely and collaboratively with designers and engineers
  • Lead and facilitate client presentations and workshops

Requirements:

  • 4+ years of professional experience in design research, or related field
  • Background in design preferred; will also consider social sciences, biomedical engineering and human factors
  • Experience with qualitative research methods (in-context observation, interviewing, co-creation, etc.)
  • Ability to plan and coordinate research efforts in an organized and detailed manner, while being able to adapt to changes in program schedule and scope
  • Demonstrated ability to develop actionable recommendations from research findings
  • Proficiency in MS Office, Adobe Illustrator, and InDesign; familiarity with image and video processing and editing software (i.e. Photoshop, Final Cut) is a plus
  • Excellent communication (verbal, written, and visual), analytical, and presentation abilities
  • Strong, collaborative interpersonal work style
  • NOTE: you must be legally qualified to work in the US. Sorry, but we are unable to sponsor work visas at this time. You must be a US citizen or have permanent resident status to qualify.

Please apply only if your background, skills, and experience are a strong match for this role!

Send résumé and work samples to: hr868@insightpd.com

Please include “Senior Researcher” in the subject line of your email.

No phone calls please.

Design Research Manager

Insight offers a dynamic, energetic and highly collaborative environment. Our work is predominantly in healthcare, including medical device development, pharmaceutical delivery, and consumer health, focused on improving processes, experiences, and outcomes. Our researchers push to provide our clients with understanding and direction that lead to meaningful and actionable opportunities. We are part of a multi-disciplinary team involved in the design process, from helping define the strategic direction to prototyping and development.

Responsibilities:

  • Engage with clients in a business development capacity, including advocating for research best practices and proposal generation
  • Collaboratively determine appropriate research approach and methods based on client need and research goals.
  • Lead research efforts to understand user/ stakeholder needs, goals, expectations, motivations, and experiences
  • Deconstruct complex, scientific processes (surgical workflows, laboratory sciences, diagnostics, etc.)
  • Develop and apply effective ways of analyzing and synthesizing data to uncover and characterize new opportunities and user needs
  • Lead iterative research touchpoints to evaluate concept value, utility, and usability
  • Effectively manage programs to timing, staffing and budget requirements
  • Work closely and collaboratively with designers and engineers
  • Lead and facilitate client presentations and workshops

Requirements:

  • 6+ years of professional experience in design research
  • Background in design preferred; will also consider social sciences, biomedical engineering and human factors
  • Experience with qualitative research methods (in-context observation, interviewing, co-creation, etc.)
  • Healthcare/ medical device development experience strongly desired
  • Ability to plan and coordinate research efforts in an organized and detailed manner, while being able to adapt to changes in program schedule and scope
  • Demonstrated ability to develop actionable next steps from research findings
  • Proficiency in MS Office, Adobe Illustrator, and InDesign; familiarity with image and video processing and editing software (i.e. Photoshop, Final Cut) is a plus
  • Excellent communication (verbal, written, and visual), analytical, and presentation skills
  • Strong, collaborative interpersonal work style
  • Up to 20% travel, project-dependent
  • Reports directly to the Director of Research and Strategy

Please apply only if your background, skills, and experience are a strong match for this role!

Send résumé and work samples to: hr346@insightpd.com

Please include “Design Research Manager” in the subject line of your email.

No phone calls please.

UX Designer

Insight is a design innovation consultancy specializing in design development for medical devices, drug delivery, and consumer health. Leveraging more than 25 years in product development, we uncover valuable opportunities for our clients, innovate the technologies and experiences that enable them, and drive their development through commercialization.

At Insight we work with some of the most exciting companies in the world, from start-ups to global corporations, and teamwork and collaboration are at the center of everything we do. We’re always looking for talented individuals that are as passionate about helping our clients realize innovation as we are. We’re looking for a talented interaction designer to join our team in making compelling experiences and meaningful products.

You consider yourself a problem solver above all else. You are infinitely curious about how things work and how they could be improved, whether it’s a product, service, or workflow. You place end-users at the forefront, but can handle the challenge of balancing their needs against business objectives and technical limitations. Ultimately, your solutions are simple yet elegant and a pleasure to interact with.

You’re a bit of a generalist and can see yourself working in all parts of the user experience design process. In this role you’ll get to identify and assess user needs and opportunities, develop concepts, structure interactions, design user interfaces and other touch points, and test designs directly with users. If you don’t already possess the necessary abilities and tools, you look forward to learning about them.

Specific responsibilities include:

  • Analyze and model user needs, tasks, and environments of use through user research and analysis
  • Develop and communicate concepts through storyboards, workflow maps, system architectures, and wireframes
  • Create mockups and interactive prototypes in varying levels of fidelity for concept validation and testing
  • Design all aspects of visual interface appearance and behavior including layouts, icons, color palettes, transitions/animations, and interface elements
  • Produce comprehensive specifications and maps that detail design solutions and rationale

Qualifications:

  • Bachelor in interaction design or other relevant degree
  • Experience with design and prototyping tools such as Illustrator, Photoshop, InDesign, Edge, Axure, Balsamiq, etc.
  • Strong portfolio that reflects superb problem solving skills and an understanding of interaction and communication design principles and methodologies
  • Proven ability to convey concepts effectively through compelling stories, whether visually, verbally, or through written communication
  • General understanding of technological platforms, operating systems, and development environments — bonus if you know programming

Please apply only if your background, skills, and experience are a strong match for this role!

Send résumé and work samples to: hr867@insightpd.com

Please include “UX Designer” in the subject line of your email.

No phone calls please.

Human Factors Engineer/Specialist

Insight’s teams work on a variety of exciting medical, industrial, and consumer products. If you’re always noticing how things aren’t designed quite right for users and thinking of different ways to make it better, our opportunity might just be what you’re looking for.

Our human factors team takes an integrated approach to guide the development of intuitive and easy to use designs. The knowledge gained from our observational research studies and our analyses is funneled to our design team to ensure our products work well for the range of users, uses, and use environments that they are intended for.

To succeed in this position, you have to excel at using both sides of your brain:

  • On the right side, you possess strong empathy and critical interpersonal skills that allow you to gain access to the hearts and minds of users and understand why they behave the way they do. Your attention to detail means that the little things that make a difference in a design do not escape your attention. You have a sense of what good design is and are able to recognize it when it has been achieved. You can communicate with anyone. You are an excellent writer.
  • On the left side, you possess strong analytical tendencies that allow you to look at all the ways people can do things incorrectly and foresee the consequences. You are able to support and defend your design recommendations because you have a solid grasp of human factors theory and you run carefully controlled usability studies. You can think for yourself. Again, you are an excellent writer.

Responsibilities Include:

  • Work within multi-disciplinary teams to develop solutions using human factors principles and methods to contribute to the development process
  • Analyze use workflows, goals, tasks, and experiences
  • Create and execute usability research studies
  • Conduct user-focused risk identification and assessment activities critical to medical device development efforts (e.g. use FMEA)
  • Apply human factors knowledge to product definition and strategy
  • Work with consumers and designers to evaluate concepts and existing products on the market for improvement opportunities

Desired Skills & Experience:

  • The passion, creativity, and ability necessary to solve challenging technical problems
  • Minimum BS or BSE in Human Factors, Ergonomics, Industrial Engineering, Applied Psychology or extensive formal education in human factors related areas*
  • Some experience in research, product development, or related fields
  • Experience conducting usability studies and use-risk analysis
  • Knowledge of, or direct experience with the use and application of anthropometric data
  • Varied background in anthropology, psychology, cognitive science, ergonomics, business, marketing, design, or product strategy is beneficial
  • Ability to balance theoretical tools and practical experimentation to develop concepts and ideas
  • Be familiar with industry standards regarding human factors and usability (HE 75, ISO 62366) in the medical device development process
  • Proficiency in Microsoft Office, Adobe Creative Suite, and image/video editing
  • Be interesting and fun to work with

*Industrial Design graduates should apply for this position only if they have extensive knowledge of human factors science and methods.

Please apply only if your background, skills, and experience are a strong match for this role!

Send résumé and work samples to: hr347@insightpd.com

Please include “Human Factors Engineer/Specialist ” in the subject line of your email.

No phone calls please.

Interested in working for Insight?

Even if a particular job isn’t listed, we’re always on the look out for talented individuals. Please use the form below and let us know a bit about you.

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