Insight helps our clients develop and industrialize innovative, user-centered drug delivery solutions for injectable and inhalation applications for both branded and generics companies.

We successfully identify, define, and develop new disease state management solutions by utilizing in-context user research, human factors, user experience design and advanced engineering development.

We have extensive capability developing combination products including auto-injectors, body worn infusion systems, transdermal devices, dry powder and metered dose inhalers, and connected devices.

Drug Delivery Success Drivers

  • Successfully characterizing user needs is critical for establishing inputs that drive innovation in chronic disease state management
  • Recognizing that adherence is best achieved through a systemic understanding of delivery systems, training/onboarding mechanisms, and information systems
  • Understanding what patients physically can do vs. what they are willing to do provides an understanding of users’ goals to support innovation
  • Managing a chronic disease is about understanding a patient’s journey through the healthcare system and through changes experienced over time

How to characterize and prioritize user needs for effective combination products and delivery systems innovation


Identifying, prioritizing and translating user needs into design guidance is critical to successfully developing a safe, effective and differentiated combination product that supports long term adherence.

Learn about our user needs process map

Learn more about our expertise in Medical Device Development, Connected Health, and our ISO 13485 Certification.