How Can the Pharma Industry Leverage the Patient Journey to Drive Transformative Innovation?
The growing proliferation of generic drugs has intensified pharma industry competition for both physician and patient brand loyalty. In a sea of increasing “sameness” – the delivery device – not the commoditized drug is fast becoming the most meaningful point of differentiation among pharmaceutical companies.

Take for example, cases of self-drug administration by those with special cognitive or physical limitations, such as autoimmune disease. The patient’s ease-of-use and favorable experience with a strategically-designed drug delivery device not only increases their prescription refill adherence and device loyalty, but also drives physicians’ confidence level in the brand and, ultimately – higher volume prescription rates.
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